Shipping Returns & Payments

Shipping

We understand that making a purchase online can be a bit intimidating, especially when it comes to receiving and setting up your items. That's why we go above and beyond to make the process as easy and stress-free as possible. When you make a purchase with us, you can enjoy free nationwide shipping and white glove delivery with every order. Our team of professionals will handle every aspect of delivery, including transportation, handling, and setup of your items in your home. We'll even reach out to schedule a delivery time that works best for you, so you don't have to worry about coordinating the delivery yourself.

But we don't stop there. If for any reason you need to return or exchange an item, just let us know and we'll make the process easy for you. Our friendly customer service team is always here to help, and we want you to feel completely comfortable and confident with your purchase. At Lux Home Decor, customer satisfaction is our top priority, and we are committed to providing the best shopping experience possible.

Return Policy

At Lux Home Decor, customer satisfaction is our top priority. We strive to provide high-quality products and excellent customer service, but we understand that sometimes things don't go as planned. If you are not completely satisfied with your purchase, please don't hesitate to contact us. We offer a hassle-free return and refund policy to ensure that our customers are satisfied and have a positive experience shopping with us.

To request a refund, simply contact our friendly support team within 14 days of receiving your order. We will be happy to assist you with the return process and answer any questions you may have. In order to qualify for a refund, items must be returned in their original condition, with all packaging and materials included. Please note that return shipping fees will apply for all refunds.

We value your business and appreciate the opportunity to make things right. If you have any questions or concerns about our return and refund policy, please don't hesitate to reach out to us. We are always here to help and we want to ensure that you have a positive experience shopping with us.

Payment Information

Accepted Forms of Payment

Payment accepted via the following credit cards: Visa, Mastercard, American Express, Discover, Diners Club, and JCB.

Final cost will include the price of the item, delivery charge, and sales tax (if applicable).